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Global IT technical support
24/7 multilingual IT helpdesk and technical support - L1 to L3, ITIL-aligned - covering end users, applications, and infrastructure across time zones with SLA-backed response.
Capabilities
- 24/7 multilingual helpdesk (L1 / L2 / L3)
- ITIL-aligned incident & problem management
- Remote desktop and end-user support
- Application & ERP support (Odoo, custom systems)
- Server, network, and cloud monitoring
- SLA-backed response and resolution times
- Ticketing (Zendesk, Freshdesk, Jira Service Management)
- Onboarding / offboarding & IT asset management
010 / Let's build
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Tell us about the work - we'll come back in one business day with a plan.
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